NHSA Employment Opportunities

For more than 20 years, the North Hudson Sewerage Authority has partnered with Jacobs, a global, consulting, design, design-build, operations, and program management firm based in Dallas, to operate and maintain the facilities and systems that serve our customers. Unless otherwise noted, the positions listed below are for employment with Jacobs specifically to serve the NHSA. In turn, Jacobs uses specialized staffing agencies, such as HKA Enterprises, to recruit qualified candidates. To apply for a position, click on the link.

Lead Mechanic

As a Lead Mechanic, you’ll join a collaborative team ensuring that our clients can deliver their services – uninterrupted. Based in Hoboken, New Jersey at the North Hudson Sewerage Authority, you’ll have the opportunity to lead a variety of tasks in the preventive and corrective maintenance on water/wastewater treatment plants and related facilities on an assigned shift and lead the day to day activities. You’ll contribute to the success of our program with efficient preventive maintenance and effective solutions to challenges that may arise in municipal facilities. You’ll perform preventive and corrective maintenance on buildings, structures, grounds, machinery and equipment; lubricate equipment and check for malfunctions; replace packing in pumps or valves; replace bearings in motors, pumps, and other equipment; tune engines, set valve clearance, clean, and adjust regulators; examine equipment failures to identify cause and to prevent recurrences; and install and sets up new equipment. You’ll also clean and paint interior and exterior equipment and buildings; clean out pipes and perform other plumbing and pipe fitting tasks as required; use gas and/or arc welding equipment to heat, cut, braze, or weld; perform duties of painter in their absence; assist in keeping maintenance records; and perform other duties as required. Most importantly, you’ll take action to ensure the safety, health and well-being of you and your team.

 

• Welding experience required

• Five years of experience in the maintenance of wastewater treatment plants and related equipment, or similar industrial setting leading teams

• Two years of experience working on pumps, gearboxes,  conveyors, motors, controls and other equipment related to wastewater treatment and processing

• Possess a valid driver’s license with no major infractions

• Proficient in the use of Computerized Maintenance Management Systems (CMMS)

 

Ideally, You’ll Also Have:

• Knowledge of the methods, materials, equipment and instruments used in the maintenance, repair and calibration of electrical and electronic control systems

• Familiarity with the principles and practices of wastewater treatment plant operations and process control

• Certified Maintenance & Reliability Technician (CMRT) certification or ability to obtain

• Knowledge of related state and federal laws and regulations

 

Working Conditions & Physical Requirements:

Safety is a core value at Jacobs. We are committed to providing a safe and healthy workplace for all employees. This position will spend a substantial amount of time performing safety sensitive labor or services. Due to the nature of the job passing a Fitness for Duty testing is required to ensure candidates for this position are physically and functionally fit to perform the essential physical work functions of this safety sensitive position without posing a direct threat to the health or safety of themselves or others.

To apply, email your letter of interest and resume to omihob@jacobs.com.

Customer Service Representative (Entry-Level)

The North Hudson Sewerage Authority (NHSA) is seeking an enthusiastic and motivated Entry-Level Customer Service Representative to join our Customer Service team. This position offers an excellent opportunity for individuals who are passionate about helping the public, developing strong communication skills, and beginning or advancing their career in customer service.

As an important part of our administrative operations, the Customer Service Representative will assist customers via phone and digital channels, provide accurate information about accounts and services, and ensure each interaction is handled professionally and with care. The ideal candidate is organized, dependable, detail-oriented, and eager to learn in a fast-paced, supportive environment. Multilingual abilities and previous call center experience are a plus, but not required. This is a paid, entry-level position with room for growth.

Primary Duties

  • Respond to customer inquiries in person, by phone, or through email in a courteous and professional manner.

  • Maintain office and kitchen supplies as needed to support daily operations.

  • Handle bankruptcy claims, including reviewing, organizing, and updating account information.

  • Create and maintain files in Laserfiche (document management system).

  • Provide general support to the Customer Service team and the management Team as needed.

  • Assist with other administrative duties and special projects as assigned.

Benefits

  • Health insurance

  • Vision insurance

  • Dental insurance

  • Pension Plan

  • Paid time off

  • Professional development assistance

  • Life insurance

Qualifications

  • High school diploma or equivalent required; some college coursework preferred.

  • Strong communication and organizational skills.

  • Proficiency with Microsoft Office (Word, Excel, Outlook).

  • Ability to learn new systems and processes, including Laserfiche.

  • Excellent attention to detail and commitment to accuracy.

  • Previous customer service or office experience preferred but not required — training will be provided.

Work Location: In-person (Full-time in office, 3-month probationary period. Post probationary period flex schedule)

To apply, email your letter of interest and resume to ovicioso@nhudsonsa.com.